211 (United Way Worldwide)
NonprofitFree, confidential, 24/7 three-digit helpline connecting callers to trained Community Resource Specialists β available to 99% of the U.S. population in more than 180 languages, staffed by over 2,400 people across contact centers serving all 50 states and Puerto Rico. United Way Worldwide is the convener and largest supporter of the network. Handled 19 million referrals in 2025, an increase of more than one million over 2024, averaging 37 referrals per minute; housing is now nearly one in three requests. Explicitly includes veteran services alongside crisis and emergency counseling, disaster assistance, food, healthcare, housing and utilities, employment, and childcare. A specialized Caregiver Support Program run with AARP operates in 32 states and Puerto Rico as of June 2026, covering respite care, home safety, transportation, and veterans' benefits.
Serves: Caregivers, Crisis, All veterans, Homelessness